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Contact

Bring your organization into the MAPPHEX ecosystem.

Register your organization, activate the tools you need, or contact support for help with setup.

support@mapphex.com
Contact Details

Reach the MAPPHEX team directly.

Use these details for platform support, organization setup, billing questions, and general inquiries.

Office Nairobi, Kenya
Business Hours Monday to Friday, 8:00 AM - 5:00 PM. During working hours the team handles organization registration, workspace activation, service setup, billing review, access issues, and support requests. Messages sent after hours are reviewed on the next business day, with urgent workspace access and subscription issues prioritized first.
Response Time Most support requests receive a response within one business day. Urgent access, billing, and workspace activation issues are reviewed first so organizations can continue operating with minimal delay.